Privacy Policy

Last Updated: 22 August 2026

Balaji Real Estate ("Balaji Real Estate", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use https://balajirealestates.com/, contact us, submit a property enquiry, request property information, schedule a site visit, or otherwise interact with our real estate services.

Balaji Real Estate is a real estate agency based in Kandivali West, Mumbai, Maharashtra, providing assistance with residential, commercial, and industrial property transactions and related real estate services.

By using our website or voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • WhatsApp number
  • Preferred method of communication
  • Residential or business location
  • Property preferences (Location, type, configuration, approximate budget)
  • Buying, selling, renting, or investment requirements
  • Preferred time for contact
  • Information provided through enquiry or contact forms

Property Enquiry Information

  • Preferred location, locality, or neighbourhood
  • Residential, commercial, or industrial requirement
  • Budget range and configuration preferences
  • Purchase or investment purpose
  • Preferred possession or transaction timeline
  • Site visit requirements and other voluntarily provided details

Technical Information

  • IP address and browser type
  • Device type and operating system
  • Pages visited and website interactions
  • Approximate geographic information
  • Referring website, date, and time of visits
  • Website usage and performance information

2. How We Collect Information

We collect information when you submit forms, search for properties, request details or callbacks, contact us by phone or WhatsApp, send emails, request site visits, interact with our ads, or communicate with our representatives.

We may also receive information through third-party advertising, analytics, lead-generation, CRM, communication, or property-service platforms that we use to operate and market our business.

3. How We Use Your Information

  • Respond to your property enquiries and recommend matching listings
  • Provide property details, pricing, availability, and schedule site visits
  • Assist with buying, selling, renting, or investment consultations
  • Send requested updates via email, phone, SMS, or WhatsApp
  • Improve website performance, user experience, and prevent fraud
  • Maintain business records and comply with legal and regulatory obligations

4. Property Recommendations & Follow-Up

When you submit an enquiry, our representatives may contact you by phone, WhatsApp, SMS, or email to discuss requested properties, similar alternatives, new project launches, investment opportunities, pricing, and site visits.

5. Marketing Communications

Where permitted by law, we may send updates about new launches, property offers, and market insights. You may opt out of marketing messages at any time. Operational messages regarding active enquiries or legal requirements will still be sent as necessary.

6. Cookies and Similar Technologies

Our website uses cookies to improve functionality, remember visitor preferences, analyze traffic, and measure advertising performance. You can manage or disable cookies via your browser settings.

7. Third-Party Services

We work with third-party providers for web hosting, analytics, CRM, advertising, email, WhatsApp, and form management. These third parties process data under strict protection terms and maintain their own privacy policies.

8. Sharing of Information

We do not sell your personal data. We only share relevant details with property developers, owners, authorized representatives, or legal/regulatory authorities when strictly necessary to process your request or satisfy legal requirements.

9. Data Retention

Personal data is retained only as long as needed to fulfill your enquiries, support active transactions, maintain accurate business records, or comply with applicable legal obligations.

10. Data Security

We enforce appropriate technical and organizational safeguards to guard against unauthorized access, loss, or disclosure. However, no internet transmission can be guaranteed to be 100% secure.

11. Your Rights & Choices

You have the right to request access, correction, or deletion of your personal data, as well as the right to withdraw consent or object to marketing communications at any time.

12. How to Withdraw Consent or Opt Out

To opt out or manage your preferences, reach out to us at:

Email: balajirealestate47@gmail.com

Phone: +91 93240 88437 / +91 87793 02993

13. Children's Privacy

Our services are directed to adults. We do not knowingly collect personal details from children.

14. External Links

Our website may contain links to external third-party sites. We are not responsible for the content or privacy practices of those third-party platforms.

15. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be reflected with a revised "Last Updated" date at the top of this page.

16. Contact Us & Grievance Redressal

For privacy requests, complaints, or questions, contact us with the subject line "Privacy Request":

Balaji Real Estate

Location: Kandivali West, Mumbai, Maharashtra, India

Phone: +91 93240 88437 / +91 87793 02993

Email: balajirealestate47@gmail.com

Website: https://balajirealestates.com/

17. Consent: By submitting your information through our website or contacting us regarding a property, you acknowledge and agree to the processing of your personal information as described in this Privacy Policy.